At yes2, responsible gaming is more than a phrase. It is at the core of every decision we make. We provide self-control tools, guidance, and full support so that every member in Malaysia can enjoy entertainment within healthy, safe limits.
Six self-control tools available free of charge to every yes2 member in Malaysia
Set daily, weekly, or monthly deposit limits from your yes2 account panel. For example, you can set a limit of RM 200 per week to keep your spending consistently in check. Limits can be decreased immediately, while increases are subject to a cooling-off period.
Set the maximum loss amount you are comfortable absorbing in a single session or day. Once your loss limit is reached, your session will end automatically on yes2 – with no way to override it within the set period.
Set a time limit for your gaming sessions on yes2. When the time is up, you will receive a notification and the platform will prompt you to confirm whether you want to continue or stop. This helps you stay aware of how long you have been playing.
If you feel you need a break, you can suspend your yes2 account for anywhere from 1 day to 6 months. During this period, you will not be able to log in, make deposits, or place any bets. Your credits remain safe in your account.
For those who wish to stop entirely, yes2 offers a permanent self-exclusion option. Once requested, the account will be permanently closed and you will not be able to re-register using the same details. This is the definitive option for long-term protection.
You can opt out of all promotional communications and bonus offers from yes2 at any time. This option is especially useful for members who are working to manage their gaming habits and do not want to be tempted by new offers.
Betting is a popular form of entertainment in Malaysia – from watching a Malaysia Super League match with a live bet to enjoying a game of Baccarat at a Live Casino after work. Like any other form of entertainment, betting can be a fun and enjoyable experience when kept within healthy limits.
That said, yes2 recognises that for a small number of players, betting can become a problem that affects their daily lives. Responsible gambling is about ensuring that your experience on yes2 remains entertainment — not a source of stress, financial difficulty, or family conflict.
At yes2, we believe every member deserves a platform that not only delivers a great gaming experience, but also actively supports their wellbeing. That is why responsible gaming is not just a clause in our terms and conditions – it is a core value built into every aspect of the yes2 platform.
From an interface designed to make setting limits effortless, to an active monitoring system that flags concerning play patterns, yes2 takes a proactive approach to responsible gambling. We don't wait for problems to arise before acting — we work to prevent them from happening in the first place.
The principles of healthy betting at yes2 are straightforward: set a budget before you play, treat the amount you wager as an entertainment cost you can afford to lose, play for enjoyment rather than income, and stop whenever you feel uncomfortable. Deposit via Touch 'n Go eWallet, GrabPay, or any local Malaysian payment method with an amount you have planned in advance – not on impulse.
One thing that's easy to overlook is the importance of balance. Enjoy an EPL match or a Malaysia Super League game, catch the BWF World Championships with a small bet to add to the excitement – but don't let it become the sole focus of your life. Responsible gaming means you can stop at any time without it affecting your day-to-day life.
All responsible gaming tools on yes2 are accessible directly from your account panel without needing to contact anyone. You remain in full control at all times.
Answer the following questions honestly to evaluate your gaming habits
Have you ever bet more than you could afford to lose, leaving you struggling to pay bills or cover everyday expenses?
Do you find yourself needing to bet larger amounts to get the same level of excitement?
Have you ever lied to family members or friends about how much time or money you've spent on betting?
Do you often try to win back money you've lost by placing more bets ("chasing losses")?
Does gambling leave you feeling stressed, anxious, or unable to sleep when you're not playing?
Have you ever neglected work, family, or other responsibilities because too much of your time was spent on betting?
If you answered "yes" to any of the questions above, we encourage you to use yes2's self-control tools or reach out to our support team for a conversation. There is no shame in asking for help.
Recognise the early warning signs before they become a bigger problem
You keep betting more in an attempt to win back money you've already lost. This is one of the clearest signs of problem gambling and needs to be addressed right away.
You feel the need to hide how much time or money you've spent on the betting platform from your partner, parents, or close friends.
You are using borrowed money, credit cards, or funds set aside for bills and daily needs to deposit more into your betting account.
You find yourself unable to stop playing even when you had planned to, or even after reaching the limit you set for yourself.
Wins make you overly elated while losses leave you angry, distressed, or low for an extended period. Your emotions are heavily tied to the outcome of your bets.
Your work, family, health or social relationships are starting to suffer because too much of your time and attention is consumed by betting.
Simple steps to activate limits and protections on your account
Log in to your yes2 account using the username and password you registered with.
Click your profile icon at the top and select "Account Settings" or "Responsible Gambling".
Choose the tool you want – deposit limit, loss limit, session time limit, or self-exclusion.
Enter the limit value that suits you and confirm your selection. The limit will activate immediately once confirmed.
If you need immediate help or are unable to use the self-control tools on your own, reach out to the yes2 support team via 24/7 live chat. We can help activate limits or a self-exclusion break on your account right away.
Yes2's proactive approach to responsible gambling that protects every Malaysian member
The yes2 system automatically monitors each member's gaming patterns to identify warning signs such as sharply escalating bets, excessively long sessions, or repeated deposit attempts following heavy losses.
When the yes2 system detects a concerning pattern, the member will receive a notification as a reminder and will be offered information on available self-control tools – without any punishment or immediate account restriction.
Yes2 strictly enforces an 18-and-above age requirement at registration and through periodic KYC processes. Accounts suspected of belonging to underage individuals will be frozen immediately while an investigation is conducted.
Yes2's Bahasa Melayu-speaking support team is trained to handle responsible gaming enquiries with sensitivity and without judgment. Reach out to us whenever you need.
When a member requests a self-exclusion break or permanent self-exclusion, yes2 ensures these limits are fully enforced. Our system will block all deposit attempts, logins, and promotional communications for the duration of the designated period.
Yes2 provides guides, articles and information on responsible gaming, accessible to all members. Knowledge is the first line of defense against problem gambling.
Understand how each tool works before you use it
Set the maximum amount you can deposit into your yes2 account within a specific time period. Limits can be set daily (e.g. RM 50/day), weekly (e.g. RM 200/week) or monthly (e.g. RM 500/month). Deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX will be blocked once the limit is reached.
Takes effect immediatelySet the maximum net loss you are willing to sustain in a single session or day. Once this limit is reached, your session ends automatically and you will not be able to continue playing for the time being. This helps you avoid the impulsive decision to "chase" losses, which can be a dangerous trap.
Automatic ProtectionSet how long you want to play in a single session on yes2. As the time limit approaches, you will receive a warning. When it expires, the platform will pause and prompt you to make a conscious decision about whether to continue or stop – ensuring you are always playing with intention, not on autopilot.
Time ReminderSuspend your yes2 account for a period of your choosing — 1 day, 7 days, 30 days, or up to 6 months. During the break, all logins, deposits, and bets are blocked. Credits in your account remain safe. At the end of the break period, your account will be automatically reinstated unless you request an extension.
1 day – 6 monthsThe final option for those who need the strongest level of protection. Once permanent self-exclusion is activated, your yes2 account will be permanently closed. Any remaining credit balance will be refunded. You will not be able to register a new account using the same details. This decision is final and cannot be reversed.
IrreversibleContact the yes2 support team directly via live chat if you'd like to talk through any concerns or need help activating any of the self-control tools. Our team communicates in Bahasa Melayu, is trained in responsible gambling topics, and is ready to assist you openly and without judgment at any time.
Available 24/7Before you start playing on yes2 — whether you're betting on a Malaysia Super League football match, enjoying slots, or sitting at a live casino table — there are a few simple principles that can help keep your experience positive and enjoyable.
The first thing to do is set a budget before you play, not after. Decide how much you are willing to lose – not how much you hope to win. Think of the money you deposit via Touch 'n Go eWallet or GrabPay into your yes2 account as an entertainment cost, just like buying a movie ticket or going out for dinner. When you look at it that way, losses feel less painful and you won't feel compelled to keep playing to chase them back.
Second, never place bets when you are in an emotionally unstable state – whether you are angry, stressed, sad, or under the influence of alcohol. Decisions made in an emotional state are rarely good ones, and this applies in full to betting on yes2.
Third, don't treat betting as a source of income. Football, live casino, slots, and sports on yes2 are entertainment. The odds always favour the platform over the long run — that's an unchanging mathematical fact. Enjoy the games for the fun of it, not as a way to make a living.
Finally, keep your time balanced. Don't let yes2 become your only source of entertainment. Spend time with family, stay active, enjoy Malaysia's great local food, or do whatever else you love. Healthy betting is betting that never takes the place of the things that matter more in your life.
Decide how much you're comfortable spending before opening yes2. Use the deposit limit tools to automatically enforce that budget.
Set a session time limit and stick to it. Take regular breaks from the screen. Step away, drink some water, or do something else entirely.
Enjoy football, Live Casino or Slots on yes2 as entertainment. When it stops being fun, it's time to stop.
This is the most dangerous trap of all. Losses are part of the game. Do not make impulsive decisions in an attempt to recover money you have lost.
If you bet, let your partner or a close family member know. Transparency helps keep you accountable to your own habits.
There is no shame in asking for help. Reach out to yes2 or relevant support resources whenever you feel you need it.
This is not just a promise – it is a written commitment we uphold every day
Yes2 actively blocks promotional communications to members who have set self-control limits or are currently in a break period. We will not contact you with offers that could tempt you to go beyond the limits you set for yourself.
When the yes2 system detects a concerning pattern, we will not stay silent. We will reach out to the member, offer information on self-control tools, and if necessary, take action to protect that member – even if it means reduced revenue for us.
When you request a self-exclusion or permanent self-exclusion, yes2 will fully respect your decision without attempting to persuade you to change your mind. Choosing to stop or take a break is a courageous decision, and we support it wholeheartedly.
Answers to the most frequently asked questions about self-control tools on yes2
This Responsible Gambling page should be read together with the yes2 Terms & Conditions and Privacy Policy. Together, these three documents protect your rights and wellbeing as a yes2 member in Malaysia.
Create a free yes2 account today and set your limits from the very first minute. Enjoy football, Live Casino, slots, and sports with peace of mind, knowing you're always in control.
For users aged 18 and above only. Betting responsibly is always the smart choice.